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Privacy Policy for ViralSort Chrome Extension

Effective Date: 4 December 2024

At ViralSort, we respect your privacy and are committed to protecting the personal information you share with us when using our Chrome extension. This Privacy Policy outlines the types of data we collect, how we use it, and how we protect it.

By using the ViralSort extension, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Collection

We collect the following types of data when you use our Chrome extension:

A. Personally Identifiable Information (PII)

While using the extension, we may collect information that can personally identify you. However, we do not actively collect or store such data unless explicitly provided by the user. The types of personally identifiable information we may collect include:

 

    • Name

    • Email address

    • Age

    • Other identification numbers or details (if provided)

This data is only collected if you choose to input it, such as when you use features that require user authentication or when you interact with us via support or feedback channels.

B. Authentication Information

To use certain features of the extension, such as accessing your Instagram account data, we may request your authentication details. This could include:

 

    • Passwords

    • Credentials (e.g., login information for Instagram or other third-party services)

    • Security questions or Personal Identification Number (PIN)

We do not store or share your authentication credentials. Authentication information is securely handled by Instagram or other services you are connecting to through the extension.

C. Personal Communications

If you contact us directly via email, chat, or other forms of communication, we may collect the content of those messages, which could include:

 

    • Emails

    • Texts or chat messages

    • Support requests and feedback

This information is used to respond to inquiries, provide support, and improve the extension’s features.

D. Website Content

The extension interacts with Instagram pages to retrieve content from Instagram Reels, such as:

 

    • Text (captions, comments, etc.)

    • Images

    • Sounds

    • Videos

    • Hyperlinks

This data is collected only for the purpose of sorting Instagram Reels based on likes, comments, and views, and does not involve the collection or storage of private data from other parts of Instagram or third-party sites.

2. How We Use Your Data

We use the data we collect to enhance your experience with the ViralSort extension. The main purposes for which we use your data include:

 

    • Functionality: To provide sorting of Instagram Reels by likes, comments, and views, and to allow you to download the data in CSV format.

    • Improvement of Services: To improve the functionality and performance of the extension, and to provide personalized features based on your preferences.

    • Support and Communication: To respond to your queries, provide customer support, and handle feedback.

    • Authentication and Access: To manage secure login and authentication when necessary for premium features.

    • Analytics: To gather data on how the extension is used and identify areas for improvement.

3. Data Security

We are committed to ensuring the security of your personal information. We use industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not share, sell, or rent your personal information to third parties except in the following cases:

 

    • Service Providers: We may share data with trusted third-party service providers who assist in the operation of the extension (e.g., cloud storage services). These providers are only permitted to use your data as necessary to provide their services.

    • Legal Compliance: We may disclose personal information if required by law or in response to a legal request (e.g., a subpoena or court order).

    • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. You will be notified if your data is transferred or becomes subject to a different privacy policy.

5. Cookies

The extension does not use cookies for tracking or advertising purposes. However, Instagram or other third-party services that interact with the extension may use cookies to improve their service and personalize user experience.

6. Your Rights

You have the right to:

 

    • Access: Request access to the personal information we hold about you.

    • Correction: Request corrections to any inaccurate or incomplete personal information.

    • Deletion: Request the deletion of your personal information (subject to certain legal exceptions).

    • Opt-Out: If you no longer wish to use the extension, you can uninstall it from your browser.

To exercise these rights, please contact us at support@viralsort.com

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the practices of the ViralSort extension, please feel free to contact us:

Email: support@viralsort.com
Live Chat: tawk.to/chat/6748b5bc2480f5b4f5a54c58/1idq0bql4

By using the ViralSort Chrome extension, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.